Cyber security for SMEs

Cyber security for SMEs

With an increasing amount of business conducted online, it’s more important than ever for companies to protect themselves and their...

Five top internal communication channels

Five top internal communication channels

The way that your business interacts with your employees is very important. Whether it’s a Monday morning meeting, reading a...

Should smaller businesses offer cashless payments?

Should smaller businesses offer cashless payments?

Are we heading towards a cashless society? Recent trends show that while perhaps not in the near future, the direction...

What’s the problem with H&M’s online strategy?

What’s the problem with H&M’s online strategy?

Over the past couple of years, fashion retailer H&M has been slowing down its physical store expansion strategy. The retail...

Where to find the best business grants in the UK

Where to find the best business grants in the UK

It’s all about location, location, location. Yes, it might be a cliché, but if you’re looking to launch a new...

How to find work as a freelancer

How to find work as a freelancer

Arguably the most daunting aspect of making the transition to freelance life, at least in the beginning, is finding enough...

How to carry out a personal assessment as an entrepreneur or business owner

How to carry out a personal assessment as an entrepreneur or business owner

It’s no secret – the most successful entrepreneurs are those that dig deep into pockets of faith that most of...

7 ways co-browsing could improve your customer service

7 ways co-browsing could improve your customer service

In a world of automated messages on phone-lines, soulless online forms and apps with all the charisma of a slice...

How to make the most out of event attendees

How to make the most out of event attendees

Recently I wrote a blog explaining the importance of events for SMEs along with some suggestions about the types of...

How SMEs can build brand loyalty

How SMEs can build brand loyalty

Increasing customer retention and building brand loyalty are goals that businesses of all sizes strive to achieve, but for SMEs...

Why do UK luxury consumers spend more in store than online?

Why do UK luxury consumers spend more in store than online?

With online retail growing rapidly over the last decade, the trend has been for e-commerce to take an ever bigger...

Adding value in a declining throw-away culture

Adding value in a declining throw-away culture

Many years back the very idea of throwing away anything was bonkers or, if you prefer the terminology of the...

The impact of fake news on consumer confidence

The impact of fake news on consumer confidence

As long as there have been transactions there has been a stretching of the truth. Businesses have used promises, compliments,...

Where did my customer go?

Where did my customer go?

Losing customers to competitors is hardly a new concept. Other businesses targeting people with special offers like reduced prices, improved...

As a small business, should I be hosting events?

As a small business, should I be hosting events?

There are many ways SMEs can reach out to prospects and maintain relationships with existing customers. From posting on social...

What SMEs can learn from the rise of “retailtainment” to provide a more immersive shopping experience

What SMEs can learn from the rise of “retailtainment” to provide a more immersive shopping experience

Given the emphasis that is placed on online marketing in today’s ever-more connected modern world, enhancing the real-life in-store shopping...

Growing your small business? Here’s how you know when you’re ready for your first hire

Growing your small business? Here’s how you know when you’re ready for your first hire

Your business is booming. You’ve had a great couple of months, you’re approaching capacity, and you’ve got a solid base...

Using gated content to improve marketing opportunities

Using gated content to improve marketing opportunities

If you are like every other business out there, roaming in the wilderness of the internet, you are constantly looking...

Five steps SME owners can take to avoid late and unpaid invoices

Five steps SME owners can take to avoid late and unpaid invoices

Six common marketing mistakes new businesses should avoid

Six common marketing mistakes new businesses should avoid

“First impressions count” as the old cliché goes, and never is this truer than when it comes to the impression...

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