How do I verify my identity through Mitek?

We use Mitek, an identity verification service, to complete ID checks for several domain processes.

Mitek verifies people quickly and securely through digital footprints, ID documentation and facial biometrics.

In most cases, when we need to verify your identity, we’ll invite you to complete the process through an email containing a link to Mitek. Alternatively, you may receive an email directly from Mitek.

The link will take you to the Mitek platform where you can enter your details and receive an SMS verification code to gain access and submit relevant information and documentation.

This will include completing a liveness check, to ensure a real human is completing the process, and uploading documents for photo ID and proof of address (such as Driving Licence, passport, bank statement or bill).

You can find out more about Mitek, the verification process and answers to more frequently asked questions on our Nominet website. 

Mitek verification platform


If not, you can contact our dedicated UK based support team for more information.
For general enquiries, send an email to or call us on
+44 (0) 330 236 9470
Our business hours are: Monday - Friday, 8:00am - 6:00pm UK time. Our offices are closed on UK bank holidays.