If you have received an email from us or from your registrar (the company who looks after your domain name for you) to advise that we have not been able to validate your details, it is worth checking what is recorded against your domain name’s registration first. You can check this with your registrar or within your Nominet Online Services account.
If you haven’t logged into your Nominet Online Services account before, please refer to our handy guide on ‘How do I access my Nominet Online Services Account?’.
It is important that you record your contact details as a full legal entity, with a correct postal address that can be validated against a public data source.
In some cases, if we or your registrar cannot automatically validate your information via a data source, we may need to request further documentation – this might be in the form of identification, or a company certificate.
If your registrar is an Accredited Registrar, they should be able to validate your details. To check if your Registrar is an ‘Accredited’ please search our registrar list.
Once your domain name registration is validated, this will show on our domain name lookup tool.