If you have received an email from Nominet or from your registrar (the company who looks after your domain name for you) to advise that we have not been able to validate your details, it is worth checking what is recorded against your domain name’s registration first. You can check this with your registrar or within your Nominet Online Services account.
It is important that you enter your contact details as a full legal entity (first and last name) with a correct postal address that can be validated against a public data source (such as Royal Mail, the electoral roll, and/or Companies House).
If you haven’t logged into your Nominet Online Services account before, please refer to our handy guide on ‘How do I access my Nominet Online Services Account?’.
In some cases, if we or your registrar cannot automatically validate your information via a data source, we may need to request further documentation – this might be in the form of identification, or a company certificate.
If your registrar is an Accredited Registrar, they should be able to validate your details. To check if your registrar is ‘Accredited’, please search our registrar list. If you are not with an Accredited Registrar you will receive a confirmation email from Nominet once your details have been validated.
Once your domain name registration is validated, this will also show on our domain name lookup tool.