If you have received an email from Nominet or from your registrar (the company who looks after your domain name for you) to advise that we have not been able to validate your details, we suggest checking what is recorded against your domain name’s registration first.
To check the details recorded against your domain name’s registration, you can either:
If any details against your domain name registration are incorrect, it’s important these are updated to ensure data validation can be completed successfully.
If your registrar is accredited:
If your registrar is an Accredited Registrar, it is their obligation to validate your details, and you should contact them directly to handle this process for you.
To find out if your registrar is accredited, you can search our registrar list.
If your registrar is not accredited:
If your registrar is not an Accredited Registrar, you can check and update your details within your Nominet Online Services account by following the steps explained below. You’ll receive a confirmation email from Nominet once your details have been validated.
It’s important when a domain is newly registered, or changes are made to your name or postal address, those details are valid. This includes ensuring details are entered as a full legal entity (first and last name) or full company name including the correct registrant type and company number (if applicable) is entered with the correct postal address.
Details provided will be checked against several different data sources (such as Royal Mail, the electoral roll, and Companies House).
In some cases, if we or your registrar cannot automatically validate your information, we may need to request further documentation. This might be in the form of identification, or a company certificate.
Please note the validation status of the domain name will show in the registrant section on the Domain Lookup Tool.
If you haven’t logged into your Nominet Online Services account before, please refer to our handy guide on ‘How do I access my Nominet Online Services Account?’.
