Support – Using and managing your domain

Domain renewal and cancellation

Why is it important to make sure I renew my domain name?

How do I cancel my domain name?

The domain name I want is taken. What can I do?

How do I register a domain name that is due to expire? 

How do I renew my domain name? 

What happens if I don’t renew my domain name by the expiry date?

Account access and updates

What do I do if I’ve lost access to my email account?

How do I update my contact details?

How do I access my Nominet Online Services account?

Is any of my personal information visible online?

How do I action a data validation request?

If you have recently received an email asking you to validate your contact detail please follow the instruction in the link below.

How to validate your contact details

Two-factor authentication (2FA)

What is two-factor authentication (2FA)?

How do I set up two-factor authentication (2FA)?

Transferring domain ownership

How do I transfer my domain name to someone else?

What do I need to do if a domain name is being transferred to me?

Switching hosting company or registrar

Can I switch the registrar I have my domain name registered through?

Do I have to host my domain name with the same company I registered it with?

Further Support Articles

Changes to our Domain Expiry Process 

Changes to our Domain Expiry Process 

On 13th September 2022, some important changes were implemented to the domain lifecycle after expiry. 

Building your first website: 11 top tips

Building your first website: 11 top tips

Top tips for building a website, from choosing a domain and platform provider to key features and technology and basic design advice.

Getting started with WordPress

Getting started with WordPress

Everything you need to know before getting started with WordPress.  

Why having a mobile-friendly website is more important than ever

Why having a mobile-friendly website is more important than ever

Having a mobile or responsive website simply means that your site is optimised for mobile use. Find out more in this article.

5 essential WordPress plug-ins for your brand new website

5 essential WordPress plug-ins for your brand new website

Five of the most useful and accessible plug-ins for any new website owner who wants to make managing their site easier.

15 useful browser extensions for small businesses

15 useful browser extensions for small businesses

Browser extensions that can be used to enhance the user experience, provide useful information, and help productivity.

What pages should a business website have?

What pages should a business website have?

The most common pages you would find on a business website that you might want to include.

Why you should use a branded email address for your business

Why you should use a branded email address for your business

Discover how using a branded email may not be as complicated as you thought.

How to move your website to a new domain

How to move your website to a new domain

Thinking of migrating your website to a new domain. This handy PDF guide will take you through the process from start to finish.

Renewing your domain

Renewing your domain

Why you should renew your domain and how to do it.

The step-by-step guide to migrating your domain

The step-by-step guide to migrating your domain

Find out when and how to migrate your domain.

What’s the best way to promote my website?

What’s the best way to promote my website?

Once a small business has set themselves up online with a website, the next big question all business owners will...

An introduction to changing your domain name

An introduction to changing your domain name

There are a lot of reasons why you might want to migrate your website from one domain to another, from rebranding your business to changing top-level domains. Find out more.

What five things does a customer want from your website?

What five things does a customer want from your website?

So what do customers want? Read on for our top five and ask yourself; are you meeting all their expectations?

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